FAQ

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Common Questions

General questions

Manage the account in my country and use the electronic services
  • What approvals are required to issue a license for a sign on a vehicle?

    Approval from the municipality and traffic authorities is required.
  • Is it required to attach a building permit when issuing an operational license for an advertising or promotional sign?

    Only for the following types of signs: advertising and promotional signs at city entrances, advertising and promotional signs on building facades and walls, advertising or promotional signs on permanent and temporary fences, advertising or promotional signs on buildings under construction, and advertising or promotional signs on vacant land.
  • What happens if one of the coordinating entities fails to respond within the specified coordination period?

    The system will automatically record a default response for entities that do not provide a decision within the coordination period. This automatic response is usually set to “automatic approval,” unless the Coordination Office configures it differently.

Licensing procedures

Everything related to municipal licensing procedures in terms of conditions or requirements
  • a cadastral decision has been issued, and the client has purchased the land adjacent to him and wants to annex the plot adjacent to the cadastral decision. What is the procedure?

    The plots must be merged first, after applying for another cadastral decision.
  • A building permit has been issued, and I want to add a role and delete a component, which is the appendix. What should I do?

    You can amend the building permit after issuance by applying for the service of adding and amending building components.
  • How do I issue a commercial license from Balady site?

    You can visit the following link: https://balady.gov.sa/Services/Terms?id=23
  • What is the necessary procedure in case of duplicate licenses?

    It is possible to apply for the service of deleting a duplicate license through the support services.

Technical problems

Solutions to technical problems and any problem related to procedures

  • Can two licenses be issued on the same site?

    Municipality license for the same site, provided that the requirements of the municipality are applied.
  • How is the end of the license and the end of payment determined?

    It is determined from the start date of the license, the number of license years and the number of repayment years.
  • Is it possible to issue a demolition permit if the building does not have a building permit?

    Yes, a building demolition permit can be issued after issuing a survey decision for the purpose of (demolition).
  • What are the available channels for submitting a complaint?

    1. Balady application.
    2. Balady website.
    3. Call Center 199040.
    4. Social media channels.
    5. WhatsApp (0548368888 – 0126149779).

Didn't find your question

You can contact us and send your inquiry through

Phone
Phone Number:
199040
Sunday - Thursday (8:00 - 22:00)
Response time: business hours
E-Mail
Twitter Account:
@Balady_CS
For inquiries
Inquiries Service
This service allows you to send your inquiry directly.

Comments & suggestions

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Contact Us

Last update date: - Saudi Arabia
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