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An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

An electronic service available on the Balady platform that allows individuals to start their business by issuing a mobile cart license without the need for a commercial registration or visiting the authority.
Once the mobile cart license is issued, the Freelance Work Certificate will also be automatically issued.

An electronic service available on the Balady platform that allows individuals to modify the details of their mobile cart license without the need to visit the authority.

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.