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Service

Approval Platform

An electronic service available on the Balady Platform, serving as one of the components of the Nasseq Platform. It includes various services and processes within the Excavation Platform, such as team management, incoming requests, permissions, and settings, all without the need for an in-person visit to the government authority.
Service

Classification Consultant

An innovative service that allows businesses to submit classification consultation
requests, which are directed to experts for a comprehensive assessment of the
establishment. This service helps businesses identify strengths and weaknesses and
effectively work on improving their classification rating.
Service

Diagnostic Review for Real Estate Developers

An electronic service available on the Balady platform that helps decision-makers
understand the current challenges facing developers, enabling them to secure the
necessary support, provide tailored recommendations to enhance skills, and design
transitional plans to address challenges. This initiative aims to boost competencies
and elevate the real estate market in the Kingdom as part of Saudi Vision 2030, This
service can be accessed without the need to visit the authority.
Service

General Inquiry Service

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service

Inquiry About Transactions Service

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service

My Requests - Customer Relationship System

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service

Points Program to Improve classification

Receiving and maintaining all evaluations of establishments that result in positive or negative points to apply their impact on the classification certificate of city service providers, which leads to raising the commitment of establishments and avoiding committing violations that may affect them later.

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Last update date: - Saudi Arabia
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