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Real Estate Developer Qualification

An electronic service provided through the Balady platform, aimed at registering and qualifying real estate developers with the Ministry of Municipalities and Housing, based on Royal Decree No. (A/84) dated 14/02/1442H, and the rules and conditions for considering real estate developers eligible for tax refunds under the decision of the Chairman of the Zakat, Tax, and Customs Authority (ZTCA), Decision No. (1754) dated 15/04/1442H. The data of qualified real estate developers will be automatically sent to the Zakat, Tax, and Customs Authority (ZTCA) for approval according to the authority's policies and regulations, without the need for an in-person visit.
Service

Approval of Infrastructure for the Communications, Space, and Technology Commission

An electronic service available on the Balady platform, allowing real estate developers to apply for the approval of infrastructure for the Communications, Space, and Technology Commission without the need for an in-person visit.
Service

Receipt of Infrastructure for the Communications, Space, and Technology Commission

An electronic service available on the Balady platform, allowing real estate developers to apply for the receipt of infrastructure for the Communications, Space, and Technology Commission without the need for an in-person visit.
Service

My Requests - Customer Relationship System

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service

Requesting a Municipal Service

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service

Inquiry About Transactions Service

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service

Submitting a Report

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
Service

General Inquiry Service

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

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Last update date: - Saudi Arabia
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