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An electronic service provided on the Baladi platform, which is an integrated platform that supports all types of service providers. It enables service providers to offer high-quality services to the public and enhances communication between service providers and service seekers. The platform also contains all the services that a service provider may need, all in one place, without the need to visit the relevant authority.

Through this service, citizens will be able to register for the "Certified observer" initiative, which focuses on reporting municipal violations. Citizens may receive an incentive reward if the reported violation is validated and the fine is collected through the inspection platforms after fulfilling the required conditions

An electronic service available on the Balady platform, allows users to submit a request for a work classification certificate without needing to visit the relevant authority.

An electronic service available on the Balady platform, enabling users to conduct a virtual visit by connecting with a customer service representative through a video call. The service includes the ability to upload required documents directly during the session and share the screen with the specialist to facilitate the process without the need to visit service centers.