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FAQ

Can more than one site be reserved for a mobile cart?

No, only one site can be reserved for a single mobile cart, whether in a municipal
incubator site or a municipal route
FAQ

Can multiple advertisement boards be added in the same request? What data is required for each board?

Yes, an unlimited number of advertisement boards can be added to the same request. However, the following details must be provided for each board:
● Advertisement board name
● Advertisement board type
● Dimensions (Height/Width)
● Uploaded image of the advertisement board
● "Approval from the Ministry of Commerce (Required only if the advertisement board type is "Discounts
FAQ

Can multiple permits be issued for the same location?

Yes, multiple permits can be issued for the same site, provided municipal regulations are followed.
FAQ

Can the 24-hour permit be renewed before it expires?

Yes, the permit can be renewed if there are 30 days or fewer remaining in its validity period. Once renewed, an additional year will be added to the remaining duration of the current permit.
FAQ

Can the account manager cancel the authorization for an establishment at any time?

As long as the authorization is active, it can be canceled at any time. If the authorization has expired, there is no need to cancel it as it is automatically considered revoked.
FAQ

Can the authorization period exceed five years when modified?

The maximum authorization period is five years, starting from the initial authorization date, not the modification date.
FAQ

Can the authorized representative revoke their authorization for an establishment at any time?

As long as the authorization is active, it can be revoked at any time. If the authorization has expired, there is no need to revoke it as it is automatically considered canceled.
FAQ

Can the entity receiving a request for approval extend the coordination and approval deadline?

In certain cases determined by the Coordination Office, a request may require
additional time for review. The platform allows adjustments to the request settings,
enabling some entities to extend the coordination and approval deadline.Additionally, the service entity can modify its response from acceptance to rejection
or vice versa, as long as the request has not reached a final acceptance or rejection
status and is still within the coordination and approval period.

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