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FAQ

What is the solution for the cadastral decision issued by the Municipality system not to appear on the Balady website?

There is a survey decision entry service at the engineering office to enter the old survey decisions issued by the GAM system.
FAQ

What is the solution when there is a shop license in a location different from the correct one?

It is possible to apply for a license data correction service through the support services for modifying the website.
FAQ

What is the Tracking the Status of Deceased Transport and Preparation service?

A service that allows the deceased’s family members to track the transport and preparation request and view the vehicle's location on the map.
FAQ

What is the validity period of the invoice for site reservation?

The invoice is valid for 5 hours from the time of issuance. If payment is not
completed within this period, the reservation request and site reservation will be
automatically canceled.
FAQ

What options are available to the applicant to address comments that may arise during the Future Project Coordination phase?

If there are any remarks from the Coordination Office, the applicant can address them using the following options:
● (Delete the rejected work site): The applicant can remove the rejected site while keeping the approved ones and their associated data.
● (Replace the rejected work site): The applicant can substitute the rejected work site with another by uploading a new Shape File of the revised location while keeping the approved sites and related data.
● (Replace the entire excavation plan): In this case, all project work sites, including approved ones, are deleted. A new Shape File containing all project work sites must be uploaded, along with re-entering all relevant data, requiring the full coordination process to be restarted.
FAQ

What requests can be transferred from one authorized representative to another?

Only requests that are still in progress can be transferred; completed and canceled requests are excluded.
FAQ

What services are available in the Minister’s Office Communication Service?

This service allows users to:
● Communicate with the Minister’s Office
● Track the status of their requests
● Request follow-up on transactions
FAQ

What should be done if permits are duplicated?

A request for deletion of duplicate permits can be submitted via supporting services.

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Last update date: - Saudi Arabia
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