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Service

Filing an Objection to a License Not Belonging to the Beneficiary

An electronic service provided on the Baladi platform, where beneficiaries may find licenses listed under their "My Licenses" page that do not actually belong to them. Through this service, an objection can be submitted to review and correct the license details if they are not associated with the beneficiary, without the need for in-person visits to the relevant authority.
Service

Final Approval Service

An electronic service available on the Balady platform that allows landowners to apply for and obtain final approval after completing and handing over the infrastructure to the relevant service authorities. The service also facilitates the issuance of land subdivision reports required for title deed issuance from the Ministry of Justice and Real Estate Registry Company.
Service

Follow-up on the Status of Deceased Transport and Preparation

An electronic service available on the Balady platform that enables beneficiaries to view the details and status of their Deceased Transport and Preparation request without the need to visit the authority.
Individuals
Charities
Burial certificate
Deceased grave
Services providers
Transportation & processing dead
News

From Business Services to a Citywide Digital Experience: The Evolution of the Balady App.

The Balady app's evolution represents a significant milestone in Saudi Arabia's digital landscape, transitioning from a tool primarily for business owners to a comprehensive digital platform for all city residents.

Service updates
Service

Funding Preparation Program

It is a program to prepare and enable the owners of micro and emerging enterprises to obtain the financing products provided by the Social Development Bank
Service

Future Project Coordination Request

An electronic service available on the Balady platform, designed for service providers across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating a future project that includes multiple excavation sites. The request must specify the exact excavation paths and undergoes a lengthy coordination and approval process to ensure full alignment among all relevant entities. The outcome is a certified coordination report, facilitating the later issuance of Previously Coordinated Excavation Permits without the need to visit the authority.
Service

General Inquiry Service

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

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Last update date: - Saudi Arabia
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