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Service updates
Service

Submitting a Report

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
Service

Submitting a Classification Certificate Request

An electronic service available on the Balady platform designed to support and
empower private sector establishments by ensuring they meet a minimum set of
technical and financial standards and obtain a Classification Certificate to provide
services in cities across the Kingdom, without the need to visit the authority.
Initiatives

Studying the development of the municipal services system and other services related to rituals for the pilgrims

Studying and developing the system of municipal services provided to the pilgrims, such as shaving services that take place after completing the rituals and other services, through which all standards for control, whether technical, health or environmental,

Initiatives

Studying, establishing and developing pedestrian roads linking the neighborhoods of Makkah Al-Mukarramah, the Grand Mosque and the holy sites

Completion of the implementation of the pedestrian walkway through (Arafah, Muzdalifah, and even the entrance to Mina) until reaching the Jamarat Bridge, and then the pedestrian road with the canopy of Mahbas al-Jin leading to the Haram.

Initiatives

Studying, developing and preparing municipal facilities and services to serve the pilgrims

The initiative aims to serve the guests of Rahman, starting from the ports (land, sea, and air) in Makkah Al-Mukarramah, Al-Madinah Al-Munawwarah, Jeddah, and Taif to the Two Holy Mosques, through studying, establishing, developing, and improving municipal

Initiatives

Studying, developing and improving the visual landscape in the cities of Diouf Al-Rahman

This initiative aims to study and implement projects to improve the visual elements related to the journey of the pilgrims from entering the ports (land, sea, and air) until their arrival at the main destination (the Two Holy Mosques), by working to reduce

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