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FAQ

Can I call 940 from outside Saudi Arabia?

No, 940 is only accessible within Saudi Arabia. However, you can contact the landline number from abroad by using Saudi Arabia’s international dialing code.
FAQ

What types of housing can be licensed?

1. Residential Building: A structure with one or more floors, up to 23 meters high,
containing multiple housing units.
2. Residential Compound: A group of independent buildings (apartment blocks
or villas) enclosed within a secured gated area.
3. Mobile Cabins: Housing set up within projects, movable from one location to
another. These are licensed for the project's duration or a maximum of one
year, with renewal based on compliance.
FAQ

Can a municipality official employee modify or delete restricted areas?

Yes, municipality officials can add, modify, or remove restricted zones for collective housing through the system.
FAQ

How can I request an instant renewal of my collective housing license?

If eligible, follow these steps:

1. Log in to the Balady platform.
2. Select Balady Services.
3. Choose Renew Collective Housing License.
FAQ

What happens if the housing does not meet the required conditions?

The license is canceled, and the applicant may reapply for a new license after meeting the requirements.
FAQ

Are penalties applied to expired collective housing licenses?

Yes, violations are imposed if the collective housing license expires without being renewed or canceled.
FAQ

Who is responsible for obtaining a collective housing permit?

The property owner is responsible for obtaining the permit if the building is leased to multiple entities. The employer is responsible if they are the sole tenant of the building.
FAQ

How can I check the restricted areas for collective housing permits?

By using the (Inquiring About Requirements and Restricted Areas for Collective Housing Licenses) service on Balady.
FAQ

What is the Investment in Collective Housing service?

It is an informational service that explains what collective housing is and how to invest in it. Users can also access the World Bank study through the service.
FAQ

Who can benefit from this service?

Landowners who wish to subdivide large land plots into smaller, organized lots after deducting the planning percentage, which includes roads, services, and public facilities.
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