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FAQ
If a worker’s license is modified, does retraining need to be completed if it was required for the initial license?
No retraining is required as long as the license is still valid.
Service
Submitting a Report
An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
Service
Inquiry About Transactions Service
An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service
Requesting a Municipal Service
An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service
My Requests - Customer Relationship System
An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service
Canceling Collective Housing License
An electronic service available on the Balady platform, allowing property owners and tenants to cancel their collective housing licenses linked to their business registry without the need to visit the authority.
Service
Investment in Collective Housing
An informational electronic service available on the Balady platform, providing insights into what collective housing is and how to invest in it. The service also allows users to access the World Bank study on the topic without the need to visit the authority.
Service
Inquiring About Requirements and Restricted Areas for Collective Housing Licenses
An electronic service available on the Balady platform that allows users to inquire about the requirements and restricted areas for collective housing licences, without the need to visit the authority.
Service
My Tasks
An electronic service available on the Balady platform that allows beneficiaries to view and manage required actions related to private land scheme approvals, such as resubmitting requests with engineering office comments, without the need to visit the authority.
Service
Final Approval Service
An electronic service available on the Balady platform that allows landowners to apply for and obtain final approval after completing and handing over the infrastructure to the relevant service authorities. The service also facilitates the issuance of land subdivision reports required for title deed issuance from the Ministry of Justice and Real Estate Registry Company.