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FAQ
What is the maximum and minimum number of services that can be delegated?
There is no maximum limit for the number of services that can be delegated, as all listed services can be authorized. However, at least one service must be selected.
FAQ
Will the authorized representative be notified of the cancellation?
Yes, a text message will be sent to the authorized representative's registered mobile number.
FAQ
Can the account manager cancel the authorization for an establishment at any time?
As long as the authorization is active, it can be canceled at any time. If the authorization has expired, there is no need to cancel it as it is automatically considered revoked.
FAQ
What are the requirements for the new authorized representative?
The authorization must be valid, and the representative must be authorized for the same service for which requests are being transferred.
FAQ
Can contact details of the engineering office be displayed?
Yes, when selecting an engineering office, the system displays its (mobile number and email address).
FAQ
What requests can be transferred from one authorized representative to another?
Only requests that are still in progress can be transferred; completed and canceled requests are excluded.
FAQ
How can I submit a merging or subdivision request using a commercial registration number?
First, apply for a survey decision to update the title deed, then proceed to the Ministry of Justice to issue the deed.
FAQ
Is a request number assigned?
Yes, after submission, the system generates a request number:
○ Merging request numbers start with (LMS).
○ Subdivision request numbers start with (LSS).
○ Requests can be tracked under the "My Requests" tab.
○ Merging request numbers start with (LMS).
○ Subdivision request numbers start with (LSS).
○ Requests can be tracked under the "My Requests" tab.
FAQ
What should I do if my request is stuck in draft status?
If you wish to complete or delete your request, follow these steps:
○ Go to Balady Services > Land Merging and Subdivision > My Requests.
○ Select your request and proceed accordingly.
○ If you encounter any issues, please contact support.
○ Go to Balady Services > Land Merging and Subdivision > My Requests.
○ Select your request and proceed accordingly.
○ If you encounter any issues, please contact support.
FAQ
How is the account manager's relationship with the establishment verified?
It is verified through integration with the commercial registration data from the Ministry of Commerce, ensuring that the account manager's identity is listed within the commercial registration records.
