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FAQ
Where can I check comments from the engineering office that were sent back for revision?
Comments from the engineering office can be viewed under the "My Tasks" tab.
FAQ
If an establishment is added to the authorized representative, does it remain in the "My Establishments" list even if the authorization expires or the relationship with the establishment ends?
The system verifies the continuity of the relationship between the authorized representative and the establishment each time the "My Establishments" list is accessed.
FAQ
Is there a request number assigned?
Yes, after submission, the system generates a request number:
○ Subdivision request numbers start with (LSS).
○ Merging request numbers start with (LMS).
○ Requests can be tracked under the "My Requests" tab.
○ Subdivision request numbers start with (LSS).
○ Merging request numbers start with (LMS).
○ Requests can be tracked under the "My Requests" tab.
FAQ
What is the role of the municipality/secretariat employee?
The employee verifies the original authorization letter against the attached letter in the request and either approves or rejects the request.
FAQ
Can an objection be submitted for a violation that has already been objected to?
No, it is not possible to submit an objection for a violation that has already been objected to previously, or for violations included in the same inspection report that were previously objected to.
FAQ
Which entities does the service target?
The service targets entities without a commercial registration, such as government agencies, charitable organizations, or commercial establishments that wish to appoint a representative whose information is not listed in the establishment's commercial registration.
FAQ
Where is the objection request sent after submission?
The request is forwarded to the relevant committee overseeing the activity. There are three types of committees: (Municipal Committee, Secretariat Committee, Ministry Committee).
FAQ
What is the consequence of rejecting the authorization request by the delegate?
The authorization request is considered canceled, and if the delegate needs to be added to the same establishment, a new authorization request must be submitted by the account manager.
FAQ
When is the authorization considered valid?
It is considered valid once the delegate approves and accepts the authorization request.
FAQ
Is the engineering office classified?
You can verify the classification of an engineering office through the Engineering Offices System > Classified Engineering Offices on the Balady platform.
