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FAQ

What is the purpose of this service?

It is a service that enables users to search for and verify classified establishments.
FAQ

Can the authorization period exceed five years when modified?

The maximum authorization period is five years, starting from the initial authorization date, not the modification date.
FAQ

What data can be modified in the authorization?

The list of authorized services and the authorization expiration date can be modified.
FAQ

Is the engineering office classified?

You can verify the classification of an engineering office through the Engineering Offices System > Classified Engineering Offices on the Balady platform.
FAQ

When is the authorization considered valid?

It is considered valid once the delegate approves and accepts the authorization request.
FAQ

What is the consequence of rejecting the authorization request by the delegate?

The authorization request is considered canceled, and if the delegate needs to be added to the same establishment, a new authorization request must be submitted by the account manager.
FAQ

Where is the objection request sent after submission?

The request is forwarded to the relevant committee overseeing the activity. There are three types of committees: (Municipal Committee, Secretariat Committee, Ministry Committee).
FAQ

Which entities does the service target?

The service targets entities without a commercial registration, such as government agencies, charitable organizations, or commercial establishments that wish to appoint a representative whose information is not listed in the establishment's commercial registration.
FAQ

Can an objection be submitted for a violation that has already been objected to?

No, it is not possible to submit an objection for a violation that has already been objected to previously, or for violations included in the same inspection report that were previously objected to.
FAQ

What is the role of the municipality/secretariat employee?

The employee verifies the original authorization letter against the attached letter in the request and either approves or rejects the request.
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