Displayed 501 - 510 of 823
Initiatives
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro
Initiatives
Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
FAQ
?If the property has been purchased and there are some violations on this building that prevent the issuance of a Compliance Certificate due to the old landlord? What is the procedure followed to address this matter
The new landlord shall correct the violations on the building.
FAQ
?If the landlord of the plot rented it to another person, who built a building on it, who is responsible for obtaining the CBC certificate
The building license holder shall be responsible for obtaining the Compliance Certificate.
FAQ
?If the landlord of the plot rented it to another person who built a building on it, who is responsible for obtaining the CBC certificate
The building license holder shall be responsible for obtaining the Compliance Certificate.
FAQ
?If the building is old and there are municipal violations that have been settled and fines paid for several years ago, can these papers be submitted during the issuance of a Compliance Certificate so that the fines are not calculated again
The settlement of previous violations shall be clarified through the platform when applying for obtaining and reviewing the Compliance Certificate by the Municipality or SubMunicipality.
FAQ
?If the building has no title deed and the building is officially connected to electricity, can a Building Compliance Certificate be obtained
A certificate can be issued under the title deed if the building license is lost.
FAQ
If an establishment is added to the authorized representative, does it remain in the "My Establishments" list even if the authorization expires or the relationship with the establishment ends?
The system verifies the continuity of the relationship between the authorized representative and the establishment each time the "My Establishments" list is accessed.
FAQ
If an establishment is added to the account manager, will it remain in the "My Establishments" list even if the relationship between the account manager and the establishment ends?
Every time the "My Establishments" list is accessed, the system verifies the ongoing relationship between the account manager and the establishment through integration with commercial registration data from the Ministry of Commerce.
