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FAQ
Can engineering offices or contractors access information about the entity providing the technical evaluation score?
Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.
FAQ
What is the Qarar Company pathway?
It is a low-cost financial performance evaluation for establishments, typically completed within one to three business days. The evaluation methodology is based on financial risk indicators and simplified business risk and governance criteria to issue the certification.
Service
Project Evaluation Request
An electronic service available on the Balady platform that allows contractors to
share the evaluation form with project managers/evaluators, enabling them to
conduct the evaluation process for contractors without the need to visit the authority.
share the evaluation form with project managers/evaluators, enabling them to
conduct the evaluation process for contractors without the need to visit the authority.
Service
Renewing Collective Housing License
An electronic service available on the Balady platform, allowing property owners and tenants to renew their collective housing license to ensure the continuity and quality of collective housing without the need to visit the authority.
Service
Issuing a Collective Housing License for Individuals
An electronic service available on the Balady platform, allowing property owners and tenants to obtain a collective housing license to ensure compliance with the health, technical, and safety requirements for collective housing without the need to visit the authority.
Service
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service
Control Panel
An electronic service provided on the Balady platform, offering a Control Panel
where users can view and manage all their municipal transactions, track the latest
updates on requests and licenses, monitor invoices, violations, objections, appeals,
and personal authorizations without the need for in-person visits.
where users can view and manage all their municipal transactions, track the latest
updates on requests and licenses, monitor invoices, violations, objections, appeals,
and personal authorizations without the need for in-person visits.
Service
Diagnostic Review for Real Estate Developers
An electronic service available on the Balady platform that helps decision-makers
understand the current challenges facing developers, enabling them to secure the
necessary support, provide tailored recommendations to enhance skills, and design
transitional plans to address challenges. This initiative aims to boost competencies
and elevate the real estate market in the Kingdom as part of Saudi Vision 2030, This
service can be accessed without the need to visit the authority.
understand the current challenges facing developers, enabling them to secure the
necessary support, provide tailored recommendations to enhance skills, and design
transitional plans to address challenges. This initiative aims to boost competencies
and elevate the real estate market in the Kingdom as part of Saudi Vision 2030, This
service can be accessed without the need to visit the authority.
FAQ
Are excavation permit violations related to cable cuts under the Communications and Information Technology Commission (CITC) distinguished in the system?
Yes, violations related to CITC cable cuts can be viewed in multiple sections of the excavation platform:
• Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations).
• Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations).
• Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
• Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations).
• Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations).
• Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
FAQ
What happens if a supervising consultant detects damage to a CITC cable?
If a supervising consultant identifies damage to a CITC cable while filling out a report, they will:
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
