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FAQ
Can customized geographic layers be added to the platform and made visible on the map based on specific permissions?
Yes, customized geographic layers can be added to the platform after being provided by the municipality. Access to these layers on the map will be granted based on the permissions determined by the municipality.
FAQ
What factors influence the application of the road cross-section guide?
● Street width
● Utility network
● Type of work
● Location of the excavation relative to the centerline
● Utility network
● Type of work
● Location of the excavation relative to the centerline
FAQ
How can I follow up on a request that is in draft status, and can I delete the request?
All excavation requests, including (new standard excavation, previously coordinated excavation, multi-excavation coordination, emergency excavation notice, and emergency excavation), are processed through the My Requests screen under Excavation Services. Requests that are in draft status can either be completed or deleted.
FAQ
Does the General Directorate of Traffic participate in the coordination process for issuing excavation permits within the Balady platform?
The General Directorate of Traffic is a key approval authority for excavation permit requests within the Balady platform. Requests for excavation permits are sent to them, and if street closures are required during excavation, a traffic plan must be attached for approval during the permit coordination process.
FAQ
Is coordination with any other authority required after obtaining an excavation permit?
According to official directives, all government entities must be electronically linked with the Balady platform to facilitate municipal services, eliminate the need for repeated coordination, and avoid paper-based approvals through the Non-Objection Platform (Government Approvals).
Service
Issuing a Building Compliance Certificate
An automated electronic service available on the Balady Portal, enabling the issuance of a Building Compliance Certificate, which confirms that a building meets the Ministry’s approved regulations to minimize visual distortion in commercial and residential buildings and enhance urban aesthetics in cities. The certificate is issued proactively after the Occupancy Certificate is granted, without the need to visit the authority.
FAQ
What is the maximum number of excavation paths allowed for a single standard excavation?
The maximum number of excavation paths allowed per excavation site (work location) must not exceed 5 paths.
FAQ
What is the maximum total length of excavation paths for a single excavation?
The maximum total length of excavation paths for a single excavation is 1,000 linear meters.
FAQ
How can I print the Building Compliance Certificate?
There are two methods:
1. Through an engineering office: The office logs into Balady Business, views completed applications, selects the compliance certificate request, and prints the certificate.
2. Through the beneficiary: The user logs into the Balady mobile application, navigates to "My Requests", selects the compliance certificate request, and downloads the attached certificate.
1. Through an engineering office: The office logs into Balady Business, views completed applications, selects the compliance certificate request, and prints the certificate.
2. Through the beneficiary: The user logs into the Balady mobile application, navigates to "My Requests", selects the compliance certificate request, and downloads the attached certificate.
FAQ
What is the purpose of multiple excavation coordination if the issued coordination report does not serve as an excavation permit?
The goal is to reduce the time required for issuing excavation permits. Once a multiple excavation coordination report is issued for several excavation sites, there will be no need to redo the coordination when applying for a pre-coordinated excavation permit.
