“By Offering an Easy and Seamless Experience for Bereaved Families: The ‘Ekram Al-Mawta’ Service Achieves the Excellence Award for Best Government Service”

As part of the activities of the Digital Government Authority Forum in its current edition, held alongside the Internet Governance Forum, the ‘Ekram Al-Mawta’ service on the Balady platform has earned the Excellence Award as one of the best government services. This service facilitates burial procedures and eases the burdens on bereaved families.

This achievement reflects the outcomes of the digital transformation efforts by the Ministry of Municipalities and Housing, which strives to provide an integrated digital experience across all platforms. It reaffirms the ministry’s commitment to developing its digital service system, utilizing smart technologies to serve citizens and residents in urban areas, and enhancing the quality of services provided to them.