user manual
1. Log in to the Balady platform.
2. Access the Nassiq services menu, then select Inspection and Quality Control followed by Violations.
3. Use various search criteria to look up violations.
4. View a list of violations displaying essential details.
5. Click on a violation to view its full details.
The user must have permission to access the violation review service.
No Conditions or Fines
الاسئلة الشائعة
What are the reasons a contractor might be banned?
1. Expired permits not closed on the platform
2. Incomplete or abandoned work at the site
3. Outdated classification or qualification
4. Accumulated unresolved site reports
5. Previous excavation defects not corrected
6. Safety violations at the work site
7. Failure to follow approved excavation plans
8. Other reasons specified by the Coordination Office
How can I view violations recorded against an excavation permit?
Via the "Monitoring and Quality" service on the Naseq platform, using search filters like:
(Permit/Notification Number – Municipality – Sub-municipality – Entity Name – Main Contractor – Violation Number – Coordination Office).
When are violations for unpermitted emergency excavations issued?
24 hours after receiving initial approval, if the representative fails to submit the related emergency excavation permit.
How are violations for unpermitted excavation issued?
They are issued automatically via electronic linkage with the “Mumtathil” platform.
How is the violation for excavation without a permit calculated?
The violation is calculated per Article 3/3 of the regulation:
Violation amount (based on the municipality classification) × Number of meters.
Example: An excavation of 10 meters in Riyadh = 3,000 SAR/meter → Violation = 3,000 × 10 = 30,000 SAR.
How can I check the contractor's ban status and view details of notifications and permits causing the ban?
Through the "Work Team" service, a new filter called "Ban Status" is available with the following options:
● All (default): displays all contractors
● Banned: displays only currently banned contractors
● Not Banned: displays contractors not currently banned
● Never Banned: displays contractors never banned on the platform For banned contractors, you can click “Ban Details” to view the related information.
How can beneficiaries access municipal services through the Balady platform?
You can access services by clicking on the “Services” icon, then selecting the desired service. Alternatively, you can use the search icon and type the service name.
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