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FAQ

How can I apply for a municipal service request?

Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.
FAQ

Is there a fee for applying for the municipal service?

There may be fees for some classifications of municipal service applications, which are defined by the responsible employee in the concerned department, as the application will be canceled if the fees are not paid on time.
FAQ

What is the procedure when the customer wants to modify the components of an old building that does not have a building permit?

Old buildings that do not have permits can apply for the service of issuing a permit to correct the status of an existing building, after issuing a cadastral decision for the same purpose.
FAQ

What is an occupancy certificate?

A building occupancy certificate is a certificate that confirms the actual completion of buildings and is issued by the competent authorities.
FAQ

How to obtain a building completion certificate (certificate of occupancy)?

A certificate of occupancy is issued for new applications through the supervising office after completing the sending of building reports (building notices) or for issued (old) licenses by applying for them through the service of issuing a certificate of occupancy through the following link:
https://balady.gov.sa/Services/Terms/?id=244
FAQ

What are the requirements for a Certificate of Occupancy?

To issue a certificate of occupancy requires:
1- The existence of a previous license issued 6 months ago or more, and no occupancy certificate has been issued for it before.
2- Payment of service fees.
3- Contracting with an engineering office for non-residential uses.
4- Payment of violations.
FAQ

Who is responsible for the safety of the fence?

The landowner is responsible for the safety and maintenance of the fence.
FAQ

What is meant by fencing the earth into space?

It is for the landowner to issue a license for fencing a vacant land and fencing the land belonging to him in accordance with the (Guideline for fencing vacant lands) issued by the Ministry of Municipalities & Housing (https://balady.gov.sa/Services/DownloadUserGuide/364).
FAQ

Is it possible to issue a permit to provide tobacco products and the main activity in the license (popular cafes)?

Referring to the regulation on the sale of tobacco and hookah products, please note that the activity of popular cafes (category B cafe) does not need to issue a permit because it is allowed to sell, and fees will be calculated in case of new issuance or renewal through Balady.

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Last update date: - Saudi Arabia
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