Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Developing the municipal real estate investment system
Developing and processing regulations, legislation, and executive regulations for the disposal of municipal assets, which raises asset revenues and contributes to achieving financial sustainability
Your opinion matters
A service directed to the owners of commercial establishments to issue a QR code sticker, which allows customers to evaluate the services provided to them and to show all the details related to the commercial establishment.
Snap and send
An initiative concerned with enabling community participation; in improving the urban landscape in the cities of the Kingdom by providing reports of manifestations of visual distortion in support of the quality of life and improving the services provi
Facilitating the procedures for obtaining municipal services, unifying and automating them, and enforcing the electronic link with the relevant authorities
* The initiative aims to overcome the existing challenge represented by the multiplicity of procedures and operational models for the enabling and supporting agencies to provide services within the municipal sector and empower their human resources by worki
From Business Services to a Citywide Digital Experience: The Evolution of the Balady App.
The Balady app's evolution represents a significant milestone in Saudi Arabia's digital landscape, transitioning from a tool primarily for business owners to a comprehensive digital platform for all city residents.
"Balady" Application: A Creative Vision for Business Owners and Commercial Entities
In a world where technological advancements are accelerating, daily life has become easier and more flexible thanks to technology.