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FAQ

What is a transaction inquiry service?

It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).
FAQ

How can I benefit from the transaction inquiry service?

You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.
FAQ

Can I query any transaction?

The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.
FAQ

How can I apply for a municipal service request?

Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.
FAQ

Is there a fee for applying for the municipal service?

There may be fees for some classifications of municipal service applications, which are defined by the responsible employee in the concerned department, as the application will be canceled if the fees are not paid on time.
FAQ

Is it required to attach the building permit when issuing a commercial license?

The building permit is among the attachments required while applying for the service of issuing a commercial license, and it requires a license based on the activity. You can apply for the service through the following link: https://balady.gov.sa/Services/Terms?id=23
FAQ

What is the procedure when the customer wants to modify the components of an old building that does not have a building permit?

Old buildings that do not have permits can apply for the service of issuing a permit to correct the status of an existing building, after issuing a cadastral decision for the same purpose.
FAQ

What is an occupancy certificate?

A building occupancy certificate is a certificate that confirms the actual completion of buildings and is issued by the competent authorities.
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