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Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.

Login to the Balady site, then Balady Services, then Commercial Activities License Services, then Support Services, then Add Old Commercial License Service.

To activate a new entity in excavation permits, you must contact the Infrastructure Project Coordination Office within the relevant municipality.

You can access it through: My Services > My Applications and Licenses > My Licenses Canceled > You can view or print the cancellation scene by clicking on the Print button.

The feature to attach required files and documents directly through the session has
been activated.

You can access services by clicking on the “Services” icon, then selecting the desired service. Alternatively, you can use the search icon and type the service name.

When selecting the desired location, a green (Share) icon will appear on the right
side of the menu. Click on the icon and choose the appropriate sharing option.

After completing the self-evaluation, the beneficiary can send the self-evaluation
request to an engineering office selected from the available offices in the city. It is
required that the evaluation is for a commercial license.

1. The license activity must allow for a self-service machine permit.
2. There must be no pending self-service machine permit applications in (draft/under review) status.
3. The permit must be requested for a shop license.
4. The maximum allowed number of active permits for the license must not be exceeded.

They are issued automatically via electronic linkage with the “Mumtathil” platform.