General questions

The user can submit a request to update their classification certificate through either the Update Classification Certificate service or via My Requests, depending on their needs:
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.

The system can verify residency expiration if the municipality enables this feature in its settings. If not enabled, residency expiration is not checked.

The health certificate photo follows the same regulations as civil registry photos, similar to other official documents. The certificate must display a clear and identifiable photo of the holder.

When the user clicks (Request Contract with Office), the system redirects to the Saudi Council of Engineers for contracting. This option appears only in search results for engineering offices.

Yes, beneficiaries can submit an extension request through the Classification Certificate Extension service. The request can be submitted 14 days before expiration and up to 14 days after expiration. If approved, the certificate is extended for 90 days from the expiration date of the current certificate.

The user submits a modification request via the Classification Grade Modification Service, and the system processes the request to issue a new certificate if the conditions are met.
● Modifications are allowed starting from the 91st day after issuance and up to 90 days before expiration.
● One modification is permitted every three months.
● Any number of modifications can be made within the allowed period.
● A new version of the certificate is issued with the same certificate number and expiration date (only the version number, classification grade, and activities are updated).
● A new financial and technical evaluation is required.

Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.

There is no maximum limit for the number of services that can be delegated, as all listed services can be authorized. However, at least one service must be selected.

Yes, an authorized representative can be added to more than one establishment.

Yes, a text message will be sent to the authorized representative's registered mobile number.

As long as the authorization is active, it can be canceled at any time. If the authorization has expired, there is no need to cancel it as it is automatically considered revoked.

The authorization must be valid, and the representative must be authorized for the same service for which requests are being transferred.