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FAQ
Does the reservation require approval from the Mortuary Services Department at the municipality?
Once the request is submitted, the reservation is automatically confirmed and does not require approval. However, in certain cases, the municipality may adjust the burial time or reject the request after coordinating with the deceased’s family.
FAQ
Does the system support legal power of attorney?
Yes, the system retrieves power of attorney details from the Ministry of Justice, allowing the authorized applicant to proceed with the request.
FAQ
Does the Vacant Land Fencing Inquiry Service display all areas across the Kingdom for all project phases?
No, the service only displays the areas covered in Phase One, which includes the main cities: Riyadh, Jeddah, Makkah, Madinah, and the Dammam Metropolitan Area.
Service
Electronic Appointment Booking
An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.
Service
Electronic Contracting Service
An electronic service available on the Balady platform, enabling license holders to find a waste transporter registered with the municipality and enter into an electronic waste management contract without the need for an in-person visit.
Service
Service
Emergency Excavation Permit
An electronic service available on the Balady platform, designed for service entities across the Kingdom, including telecommunication, electricity, and water companies. This service allows their representatives within project coordination offices to apply for an emergency excavation permit to repair unexpected failures, such as land subsidence, electrical or telephone cable disruptions, water, sewage, or gas pipeline breaks, without the need to visit the authority.
Service
Emergency Project Coordination Request
An electronic service available on the Balady Platform, designed for government and private sector entities across the Kingdom, allowing them to submit Emergency Project Coordination Requests for unscheduled projects at any time of the year through the Balady Portal. The request undergoes a coordination and approval cycle, and upon approval by the Coordination Office, it is forwarded to the Municipality Mayor for final approval or rejection. If approved, the project is added to the project plan, and an approved Coordination Report is issued, which serves as a requirement for obtaining a construction permit. This service is provided electronically without the need for an in-person visit to the government authority.
