?If the property has been purchased and there are some violations on this building that prevent the issuance of a Compliance Certificate due to the old landlord? What is the procedure followed to address this matter
Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro
Improving the revenues of the Ministry of Municipal, Rural Affairs and Housing
The initiative aims to improve the revenues of the Ministry of Municipal and Rural Affairs by imposing or amending fees on municipal services and irregularities, or investing in the real estate sector
In the event of cancellation of the commercial license, is the commercial registration verified?
In the event of transfer of ownership and cancellation of the license, is external approval required?
?In the event that the landlord has violations of the commercial boards, they are not conforming. Does the shop owner bear the responsibility for violations
In what cases is the site reservation canceled during the application process?
the applicant cancels the request.
● Both the application and site reservations (new and current) are canceled if
the temporary license is automatically canceled.
● Only the new site reservation is canceled if the temporary license is canceled.
● The request and new site reservation are canceled, but the current site
remains reserved if one hour passes while the request is in draft status.
● The request and site reservation are canceled if five hours pass after the
invoice is issued without payment.
Incoming Requests
Increasing community participation by activating the role of municipal councils and the participation of civil society institutions and establishing an interactive platform to present ideas and attract pioneers of ideas and innovators
• This initiative aims to increase community participation and volunteer work and attract ideas from the beneficiaries of municipal services to raise the efficiency of municipal work through activating the role of municipal councils and the participation of
