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FAQ
I have two duplicate licenses with the same information?
It is possible to apply for support services, the service of submitting a request to delete a duplicate license.
FAQ
I searched by city name but could not find the cemetery I was looking for. Why?
Some cemeteries are not activated in the system, so they do not appear in the inquiry results.
FAQ
I searched for a deceased person, but there were no results. Why?
We apologize for this. We are working on making all deceased records available.
FAQ
If a business issues a craft license for a worker, can the worker cancel it?
No, only the business owner or authorized representative who issued the license can
cancel it.
cancel it.
FAQ
If a worker’s license is modified, does retraining need to be completed if it was required for the initial license?
No retraining is required as long as the license is still valid.
FAQ
?If an entire building is rented under a long-term contract and the building landlord refuses to obtain a Building Compliance Certificate, are the penalties imposed on the landlord or the tenant? And does the tenant under a long-term contract have the
Penalties shall be imposed on the landlord, and the landlord may authorize the tenant to obtain the CBC certificate.
FAQ
If an establishment is added to the account manager, will it remain in the "My Establishments" list even if the relationship between the account manager and the establishment ends?
Every time the "My Establishments" list is accessed, the system verifies the ongoing relationship between the account manager and the establishment through integration with commercial registration data from the Ministry of Commerce.
FAQ
If an establishment is added to the authorized representative, does it remain in the "My Establishments" list even if the authorization expires or the relationship with the establishment ends?
The system verifies the continuity of the relationship between the authorized representative and the establishment each time the "My Establishments" list is accessed.
FAQ
?If the building has no title deed and the building is officially connected to electricity, can a Building Compliance Certificate be obtained
A certificate can be issued under the title deed if the building license is lost.
FAQ
?If the building is old and there are municipal violations that have been settled and fines paid for several years ago, can these papers be submitted during the issuance of a Compliance Certificate so that the fines are not calculated again
The settlement of previous violations shall be clarified through the platform when applying for obtaining and reviewing the Compliance Certificate by the Municipality or SubMunicipality.
