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FAQ

How can I print the Building Compliance Certificate?

There are two methods:
1. Through an engineering office: The office logs into Balady Business, views completed applications, selects the compliance certificate request, and prints the certificate.
2. Through the beneficiary: The user logs into the Balady mobile application, navigates to "My Requests", selects the compliance certificate request, and downloads the attached certificate.
FAQ

How can I request an instant renewal of my collective housing license?

If eligible, follow these steps:

1. Log in to the Balady platform.
2. Select Balady Services.
3. Choose Renew Collective Housing License.
FAQ

How can I request follow-up on a transaction?

You can request follow-up on a transaction if the transaction status is either "Request Accepted and Transaction Created" or "Transaction Completed", provided that 20 days have passed since the transaction was processed. You can track the status of your requests through the "My Requests" screen, where you can search using the transaction number, request date, or request status.
FAQ

How can I search for licensed craft workers?

Log into Balady, select Craft Licensing System, and click on Search for Licensed
Individuals (Craft Workers).
FAQ

How can I send the evaluation request to the engineering office?

You can send the evaluation request by selecting an accredited engineering office from the dropdown list and clicking "Send Evaluation." After completing the evaluation, you can print the self-evaluation certificate in PDF format by clicking "Print Evaluation."
FAQ

How can I submit a merging or subdivision request using a commercial registration number?

First, apply for a survey decision to update the title deed, then proceed to the Ministry of Justice to issue the deed.
FAQ

How can I track my inquiry status?

You can monitor updates on your inquiry via the Balady app/portal or call center. Additionally, SMS notifications will be sent based on the actions taken on the inquiry.
FAQ

How can I update my classification certificate?

The user can submit a request to update their classification certificate through either the Update Classification Certificate service or via My Requests, depending on their needs:
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.
FAQ

How can I view previously sent applications, book an appointment online?

Previously sent requests for an electronic appointment booking service can be accessed by viewing the “Appointment Service” screen on the Balady site, which can be accessed after entering the Balady site from the “Balady Services” menu, then the “E-appointment booking” screen, and then pressing the “Balady” icon. Start the service.
FAQ

How can one apply for updating a paper deed after the suspension of the real estate identity ?

A surveying decision is issued for the purpose of updating the deed, and than one proceeds to the Ministry of Justice.
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