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FAQ

How are car parks added to the license?

Car parks are considered within the building components (car parks), and it is not a separate license, and you can apply for the service of adding and modifying building components.
FAQ

How are car parks added to the license?

Car parks are considered within the building components (car parks) and are not a separate license. You can apply for the service of adding and modifying building components.
FAQ

?How are the target areas for building compliance known

Through the Geographical Explorer of the Compliance Certificate via the Ministry’s website.
FAQ

How are violations for unpermitted excavation issued?

They are issued automatically via electronic linkage with the “Mumtathil” platform.
FAQ

How can a business qualify for a Self-Service Machine Permit?

1. The license activity must allow for a self-service machine permit.
2. There must be no pending self-service machine permit applications in (draft/under review) status.
3. The permit must be requested for a shop license.
4. The maximum allowed number of active permits for the license must not be exceeded.
FAQ

How can a commercial establishment evaluation request be sent from the beneficiary to the engineering office?

After completing the self-evaluation, the beneficiary can send the self-evaluation
request to an engineering office selected from the available offices in the city. It is
required that the evaluation is for a commercial license.
FAQ

How can a location be shared via the platform?

When selecting the desired location, a green (Share) icon will appear on the right
side of the menu. Click on the icon and choose the appropriate sharing option.
FAQ

How can beneficiaries access municipal services through the Balady platform?

You can access services by clicking on the “Services” icon, then selecting the desired service. Alternatively, you can use the search icon and type the service name.
FAQ

How can documents be uploaded?

The feature to attach required files and documents directly through the session has
been activated.
FAQ

How can I access my canceled licenses?

You can access it through: My Services > My Applications and Licenses > My Licenses Canceled > You can view or print the cancellation scene by clicking on the Print button.
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